Politique de remboursement

Exchange/Return Policy, Living Beauty

Holiday Exchange/Return Policy- Starting November 15, 2025, our holiday exchange window is extended through January 10, 2026. All standard return and exchange conditions continue to apply.

Living Beauty will accept returns and exchanges within 30 days from the purchase date. Unused and unopened items can be returned for a full refund or exchanged - including taxes. Gently used or opened products are final sale.

*Exclusions apply.

*Store credit never expires.

*Returns and credits do not include the cost of shipping.

*Discounted items are FINAL SALE

Exclusions for Return

For sanitary reasons, the following products are FINAL SALE: 

Any opened products. All face, body and sexual wellness products, including- cleansing sponges, makeup sponges, eye lashes, hairbrushes, makeup brushes, mask brushes, toothbrushes, sale items, supplements, vibrators, nail polish and gift cards. 

For purchases made in conjunction with a GWP: 

Gently used and opened products and GWP products are FINAL SALE and cannot be exchanged or refunded. Unopened and unused products qualify for store credit only. 

*Store credit never expires

*Returns and credits do not include the cost of shipping

For questions or concerns, please email our customer support team at hello@living-beauty

Return Shipping

Please note: there is a shipping label fee for all returns. The customer is responsible for the shipping cost. This fee is based on the location and weight of items being returned.

It can take up to 30 days for a return to be processed and the refund/store credit to be issued upon receipt by our customer service department. 

Should you wish to mail back your own items with your own return label, please email our customer service team at hello@living-beauty.com to coordinate. 

U.S. Duties and Tariffs
Customers are subject to any duties, tariffs, or import fees associated with their order. In some cases, you may receive a COD (Cash on Delivery) notice for these charges at the time of delivery. 

Damaged/Manufacturing Defect

Damages, defects, or product concerns must be reported within the first 30 days of receiving your order. Concerns reported after this 30 day window will not be eligible for a replacement or refund.